1.  What is a mortgage originator?
   It is a service offered by a loans consultant who works for an origination company. At Copestone Financial Solutions, these consultants have been handpicked from the industry and have solid banking experience.
   
2. Why is it necessary to use an originator?
   In this complex market place factors such as access bonds, to fix or not to fix, and various other bank costs that may not be clear to the average home buyer, need to be compared thoroughly.
   
3. How much does it cost to use a mortgage originator?
   As the originators are paid an introductory commission by the banks, the service is thus free of charge to the home buyer.
   
4. What agreement do I as an applicant enter into, with the Mortgage Originator?
   In view of the National Credit Act and the conservative view being taken by the four banks, it is important to ensure that you provide your mortgage originator with all the documentation and information they may require, in order for them to ensure a successful home loan application on your behalf. You cannot deal with more than one originator as this will result induplicate applications being submitted to the banks which will cause confusion.
   
5. Does using an originator mean that I get a worse rate than if I apply to the bank myself?
   No, not at all. In fact the chances are you will get a better rate as the bank who received the application will realize that the originator is shopping around for the best deal and will need to be aggressive in order to retain your business.
   
6. Which Mortgage Originator do I use?
   Most estate agencies would like to utilise their preferred mortgage originators, however it remains your choice. It is important that your mortgage originator has had previous banking experience, and can construct your loan application in such a manner so as to ensure the best possible chance of an approval and a good rate. These originators often ask many background questions in order to construct a sound recommendation before processing to the banks. This allows the credit managers to get a holistic view of the application and often ensures the fifty-fifty calls being approved as opposed to being declined. At Copestone financial Solutions we are extremely careful in our selection criteria so that our consultants have the necessary experience to ensure you the home buyer the best opportunity to obtain an approval of their application.
   
7. What about the bond attorneys?
   The loans consultant works closely with these attorneys to ensure the prompt and efficient processing of your bond registration and I suggest you be guided by them in this regard.
   
8. Where do the loans consultants roles conclude?
   The loans consultants are paid on transfer and registration of your property. Hence they will ensure a regular check-up at the bond registering attorneys, to ensure the smooth transition to transfer. At Copestone Financial Solutions, we believe in a policy of “clients for life” and would be pleased to assist with any further loans, investment type loans or any other property related matters for friends or family.
   
9. How well trained are the consultants?
   Copestone Loans Consultants are hand- picked from the Origination industry and receive updates on banking products from the four major banks on a regular basis. Further in-house sales training takes place to ensure proper sales techniques are applied when dealing with our clients. Over all, it is a sphere that is to a degree neglected that needs to be an ongoing focus in the future.

Copestone Loans Consultants are hand- picked from the Origination industry and receive updates on banking products from the four major banks on a regular basis. Further in-house sales training takes place to ensure proper sales techniques are applied when dealing with our clients. Over all, it is a sphere that is to a degree neglected that needs to be an ongoing focus in the future.